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QUESTIONS / STRAIGHT ANSWERS

Asked and answered.

The questions Adelaide homeowners and landlords ask us most, in one place — grouped by the trade they belong to. Each answer is the same one its trade page gives, so you can trust it and follow it back to the job it describes.


10 trades / 30 straight answers

01/10 — ROOF LEAK REPAIRSSEE THIS TRADE →
Can you find a leak that only shows up in heavy rain?

Usually, yes — the entry point leaves evidence (staining, moss, displaced bedding) even when it's dry. If a leak needs water testing, we hose-test sections until it shows itself.

Do you do full re-roofs?

No — we're the repair crew. If the roof is beyond spot repairs we'll tell you straight and hand you photos to take to a re-roofing contractor.

Tile and Colorbond?

Both. Tile re-bedding and pointing, Colorbond screw and washer replacement, and flashing work on either.

02/10 — LEAKING TAPS & TOILETSSEE THIS TRADE →
Is this licensed plumbing work?

Tap servicing and cistern internals are maintenance work. Anything past the wall — burst pipes, new runs, hot water units — needs a licensed plumber, and we'll say so on the spot.

Can you fit tapware I've bought?

Yes — the fitting price covers standard basin, sink and laundry tapware you supply.

What if the tap can't be saved?

We'll tell you before touching it, and the service fee comes off the replacement job.

03/10 — GYPROCK REPAIRSSEE THIS TRADE →
Will the patch be invisible?

Once painted, yes — that's the standard. We feather the set wide so the wall reads flat under raking light.

Do you paint the patch too?

The booked price gets you paint-ready. Add painting when we confirm the job and we'll match it in the same visit where the size allows.

Water damage — fix the gyprock first or the leak?

Leak first, always. If it's a roof leak, book both and we'll sequence them properly.

04/10 — LAWN MOWING & EDGESSEE THIS TRADE →
What if my grass is knee-high?

First cuts on overgrown lawns can run over the booked size — we'll confirm any difference with you on site before starting, never after.

Do you take the clippings?

Always. They leave on the trailer — your bins stay yours.

Fortnightly or monthly?

Fortnightly through the growing season, monthly through winter. Set your rhythm at booking and change it any time.

05/10 — RUBBISH REMOVALSEE THIS TRADE →
What can't you take?

Asbestos, liquid chemicals and paint. We'll point you to the right SA disposal channel for those.

How much fits in a load?

A trailer load is about 2.5 m³ of light general waste. When in doubt, book one load — we confirm on site before loading more. Bigger clear-outs go in a 15 m³ tipper, quoted on weight.

Can you clear a deceased estate or full shed?

Yes — multi-load jobs are what the per-load pricing is for. Book two loads and we'll quote the rest on site.

06/10 — GUTTER CLEANINGSEE THIS TRADE →
How often should gutters be cleaned?

Twice a year under trees, once a year otherwise — autumn at minimum, before Adelaide's winter rain.

Two-storey homes?

Yes — the double-storey price includes harness work. We don't lean ladders on second-storey gutters.

Do you install gutter guard?

We can quote mesh guard while we're up there — the clean has to happen first either way.

07/10 — FENCE & GATE REPAIRSSEE THIS TRADE →
My neighbour should pay half — how does that work?

SA's fences legislation splits boundary fence costs. For repairs, most neighbours sort it informally — we invoice however you two agree to split it.

Repair or replace?

If more than a third of the posts have gone, replacement usually beats repair — we'll say so on site and the call is yours.

Full new fences?

That's our landscaping arm. We'll hand you across and the repair fee comes off the fence quote.

08/10 — PRESSURE WASHINGSEE THIS TRADE →
Will it damage my pavers?

No — pressure is matched to the surface, and sand-jointed pavers get re-sanding flagged before we start.

How do you price it?

By the square metre, booked online. Measure roughly — we confirm on arrival and any difference is agreed before the machine starts.

Do you seal afterwards?

We can quote sealing while the surface is clean — it's the right moment for it.

09/10 — FLAT-PACK ASSEMBLYSEE THIS TRADE →
PAX wardrobes and sliding doors?

Yes — including sliding-door alignment, which is where most DIY builds go wrong.

What if parts are missing?

We'll build everything buildable, photograph the missing part number for your replacement claim, and return to finish for a small call-back rather than a full job.

Do you mount TVs and shelves too?

That's an odd-jobs booking — pair the two and we'll do both in one visit.

10/10 — ODD JOBS — BY THE HOURSEE THIS TRADE →
What's out of scope?

Licensed electrical and plumbing (past taps and cisterns), gas, and structural work. We'll flag anything on your list that needs a licensed trade.

How much fits in two hours?

Typically six to ten small jobs if the materials are on hand. Send the list when you book and we'll tell you if it needs longer.

Do you supply materials?

Common fixings, silicone and sealants are on the ute at cost. Specific hardware — pick it up beforehand or add a supply run to the clock.


STILL NOT ANSWERED / BOOK A FIXED PRICE

Book it, or ask us.

Anything on the list is booked online at a fixed price, GST included. Anything else gets a fixed quote after a visit — tell us what needs doing, photos help.

SEE THE PRICES → THE AREAS WE COVER → OUR OWN JOBS → ALL TEN TRADES →